Financial Collections Specialist (Debt Recovery)

Join Pengiklan Anonim, a leading player in the dynamic financial services industry, as a Financial Collections Specialist (Debt Recovery) in Jatinangor, Jawa Barat. This role offers an exciting opportunity to build a rewarding career in debt recovery while contributing to the company's financial health. As a Financial Collections Specialist, you will be at the forefront of resolving outstanding debts, ensuring timely payments, and maintaining strong relationships with clients.

In this role, you will use advanced tools like Debt Recovery Software and Customer Relationship Management (CRM) systems to track and manage debt collections efficiently. You will also leverage your negotiation skills to resolve disputes and work with internal teams to ensure seamless debt recovery processes.

📋 Tanggung Jawab Pekerjaan

• Manage and track outstanding debts using Debt Recovery Software and CRM systems.
• Conduct follow-ups and negotiations with clients to resolve payment disputes.
• Coordinate with internal teams to ensure timely and accurate debt recovery processes.
• Prepare and submit accurate reports on debt collection activities.
• Analyze debt collection data to identify trends and areas for improvement.
• Maintain strong relationships with clients to foster trust and cooperation.
• Adhere to company policies and legal requirements in debt recovery.
• Provide excellent customer service to ensure client satisfaction.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum 3-5 years of experience in debt recovery or related roles.
• Strong knowledge of debt recovery laws and regulations.
• Proficient in using Debt Recovery Software and CRM systems.
• Excellent communication and negotiation skills.
• Ability to work under pressure and meet tight deadlines.
• Strong analytical and problem-solving skills.
• Familiarity with Microsoft Office Suite (Excel, Word, PowerPoint).

🛠️ Keahlian

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