Head of Digital Technology & Lifecycle Management - Customer Solutions (Bali, Indonesia)

Join Standard Chartered as the Head of Digital Technology & Lifecycle Management in beautiful Bali, Indonesia. This is a unique opportunity to lead cutting-edge technology initiatives that redefine customer experiences across the APAC region. You will oversee multi-million dollar projects, manage a team of 10-15 experts, and collaborate with senior leadership to drive innovation in digital banking solutions.

In this role, you will be responsible for developing and implementing digital strategies that enhance customer engagement and operational efficiency. You will work closely with cross-functional teams, including product managers, developers, and UX designers, to deliver high-impact solutions using tools like Salesforce, SAP, and Jira. This position offers a dynamic work environment with opportunities for professional growth and personal development in a global financial institution.

📋 Tanggung Jawab Pekerjaan

• Lead and manage a team of 10-15 technology professionals, including developers, data scientists, and project managers.
• Oversee the development and implementation of digital technology initiatives, ensuring alignment with business objectives and customer needs.
• Collaborate with senior leadership to define and execute digital transformation strategies.
• Monitor and optimize technology performance, ensuring high availability and security.
• Drive innovation in digital banking solutions, leveraging cutting-edge technologies like AI, machine learning, and blockchain.
• Manage multi-million dollar projects, ensuring on-time delivery and within budget.
• Foster a culture of continuous learning and development within the team.
• Ensure compliance with industry regulations and best practices in digital technology.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 10+ years of experience in digital technology and lifecycle management, with a proven track record in leading technology teams.
• Certifications in project management (PMP, PRINCE2) and relevant digital technology certifications (e.g., Salesforce, SAP).
• Strong understanding of digital banking solutions and customer experience principles.
• Proven ability to manage multi-million dollar projects and drive digital transformation initiatives.
• Excellent leadership and communication skills, with the ability to influence and inspire teams.
• Proficiency in English, both written and spoken.
• Experience working in a global financial institution is a plus.

🛠️ Keahlian

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